Returns & Exchanges
At FitSleeps, we want to ensure your home sanctuary is perfect, which is why we offer a 100-night trial period to guarantee your complete satisfaction. If you aren't resting easy, we provide a seamless return or exchange process to help you find the right fit for your lifestyle.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully repack your items in their original packaging, ensuring all components are included to qualify for a full refund.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
